Terms of service

Terms of Service

Effective Date: December 4, 2024

Welcome to Houston Cool Girl ("we," "us," "our"). By accessing or using our website, houstoncoolgirl.com (the "Site"), and purchasing products from our online store, you agree to comply with and be bound by the following terms and conditions (the "Terms of Service"). Please read these Terms of Service carefully before making a purchase or using any services provided by our Site.

1. Acceptance of Terms

By using this Site, you agree to these Terms of Service, including any future amendments, updates, or modifications. If you do not agree to these terms, please do not use the Site or make a purchase.

2. Eligibility

To make a purchase from our online store, you must:

  • Be at least 18 years old or have the consent of a parent or guardian.
  • Have a valid credit card or other payment method that we accept.

By placing an order, you confirm that you meet these eligibility requirements.

3. Products and Pricing

  • Product Information: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions, images, or other content on the Site are completely accurate, complete, or error-free.

  • Pricing: All prices listed on the Site are in US$ and are subject to change without notice. We reserve the right to modify or discontinue products or pricing at any time.

  • Taxes and Duties: Prices do not include sales tax, shipping charges, or customs duties unless otherwise specified. You are responsible for paying any taxes, duties, or additional fees that may be applied by your local authorities.

4. Order Process

  • Placing an Order: When you place an order through our Site, you are making an offer to purchase products subject to these Terms of Service. We reserve the right to accept or reject any order for any reason.

  • Order Confirmation: After you place an order, we will send you an email confirming receipt of your order. This confirmation does not constitute acceptance of your order. A contract between you and us is formed only when we ship the product(s) to you.

  • Shipping and Delivery: Shipping times and costs will vary depending on your location and the shipping method selected. We are not responsible for delays or issues caused by third-party carriers. For more information, please see our [Shipping Policy].

5. Payment

We accept a variety of payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay
  • Shopify Payments

By providing payment information, you represent and warrant that you have the right to use the payment method and authorize us to charge the full amount of the order to the provided payment method.

6. Returns and Refunds

Please note that all sales are final; we do not offer refunds, exchanges, or returns under any circumstances.

For more details, please visit our Refund Policy.

7. Account Security

To use certain features of our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account. If you believe your account has been compromised, please contact us immediately at hello@houstoncoolgirl.com.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Site, you agree to the collection and use of your personal data as described in our Privacy Policy.

For more details, please refer to our Privacy Policy.

9. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, and product designs, is the property of Houston Cool Girl or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any of this content without our express permission.

10. Prohibited Conduct

You agree not to engage in any of the following activities:

  • Using the Site for any unlawful or fraudulent purposes.
  • Attempting to gain unauthorized access to the Site, other users' accounts, or our computer systems.
  • Interfering with the proper functioning of the Site, including introducing harmful viruses or malware.
  • Violating any applicable laws, regulations, or third-party rights.

We reserve the right to suspend or terminate your account if you violate these terms.

11. Limitation of Liability

To the fullest extent permitted by law, Houston Cool Girl will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless Houston Cool Girl, its affiliates, officers, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from your violation of these Terms of Service, your use of the Site, or your infringement of any rights of third parties.

13. Changes to Terms of Service

We may update or modify these Terms of Service at any time, without prior notice. Any changes will be posted on this page, and the "Effective Date" will be updated. It is your responsibility to review these terms regularly.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United States of America, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the courts located in Texas.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: hello@houstoncoolgirl.com

We are here to assist you and ensure your shopping experience is as smooth as possible.

By using our Site and/or purchasing products, you acknowledge that you have read, understood, and agreed to these Terms of Service.